Information processing apparatus, information processing method, and computer readable recording medium to display information for a passenger at an airport

ABSTRACT

An information processing apparatus acquires face image data of a passenger who has disembarked from an aircraft from an image capture device, and acquires identification information corresponding to the face image data acquired from the image capture device from the storage device. In the storage device, the identification information of the passenger, which includes flight information of the passenger, and the face image data of the passenger are stored in association with each other in advance. The information processing apparatus determines, based on the flight information included in the acquired identification information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft. If the passenger is a re-boarding passenger, a tour suitable for the passenger is determined based on the acquired identification information, and the information is displayed on the display devices.

This application is a National Stage Entry of PCT/JP2020/010952 filed onMar. 12, 2020, the contents of all of which are incorporated herein byreference, in their entirety.

TECHNICAL FIELD

The present invention relates to an information processing apparatus, aninformation processing method, and a computer readable recording medium.

BACKGROUND ART

Many display devices that display various types of information areinstalled in airport facilities. These display devices display flightinformation of aircraft, information regarding airport facilities,information regarding a transportation system operating at the airport,and the like. For example, Patent Document 1 discloses an invention fordisplaying guidance information for a transportation system. In PatentDocument 1, a database in which a face image and a destination areregistered in association with each other is searched, a destinationcorresponding to a captured face image of a user is acquired, andguidance information to the destination is generated and displayed.

LIST OF RELATED ART DOCUMENTS Patent Document

Patent Document 1: Japanese Patent Laid-Open Application No. 2009-205504

SUMMARY OF INVENTION Problems to be Solved by the Invention

Incidentally, in the case of an airport, and in particular, a hubairport, passengers stay at the airport for a long time due to aircrafttransfer or the like in some cases. In this case, some passengersparticipate in tours at the airport where they disembark for a transfer,or rest at a hotel. For this reason, it is desirable to displayinformation to passengers who have time to spare and suggest an optimumservice. In Patent Document 1, it is not possible to display informationsuitable for such a passenger, and it is not possible to suggestsufficient services to the passengers.

In view of this, an example of an object of the present invention is toprovide an information processing apparatus, an information processingmethod, and a computer readable recording medium that displayinformation to a passenger who has disembarked from an aircraft.

Means for Solving the Problems

In order to achieve the above-described object, an informationprocessing apparatus according to an aspect of the present inventionincludes:

-   -   a biological information acquisition unit configured to acquire        biological information of a passenger who has disembarked from        an aircraft;    -   an identification information acquisition unit configured to        acquire identification information corresponding to the acquired        biological information from a storage device in which        identification information of the passenger, which includes        flight information of the passenger, and the biological        information of the passenger are stored in association with each        other in advance;    -   a passenger determination unit configured to determine, based on        the flight information included in the acquired identification        information, whether the passenger is a passenger who is to        re-board an aircraft after disembarking from the aircraft;    -   a tour determination unit configured to determine a tour        suitable for the passenger based on the acquired identification        information if the passenger is a re-boarding passenger; and    -   a display control unit configured to display information of the        determined tour on a display device.

Also, in order to achieve the above-described object, an informationprocessing method according to an aspect of the present inventionincludes:

-   -   a step of acquiring biological information of a passenger who        has disembarked from an aircraft;    -   a step of acquiring identification information corresponding to        the acquired biological information from a storage device in        which identification information of the passenger, which        includes flight information of the passenger, and the biological        information of the passenger are stored in association with each        other in advance;    -   a step of determining, based on the flight information included        in the acquired identification information, whether the        passenger is a passenger who is to re-board an aircraft after        disembarking from the aircraft;    -   a step of determining a tour suitable for the passenger based on        the acquired identification information if the passenger is a        re-boarding passenger; and    -   a step of displaying information of the determined tour on a        display device.

Furthermore, in order to achieve the above-described object, a computerreadable recording medium according to an aspect of the presentinvention includes a program recorded thereon, the program includinginstructions that cause a computer to carry out:

-   -   a step of acquiring biological information of a passenger who        has disembarked from an aircraft;    -   a step of acquiring identification information corresponding to        the acquired biological information from a storage device in        which identification information of the passenger, which        includes flight information of the passenger, and the biological        information of the passenger are stored in association with each        other in advance;    -   a step of determining, based on the flight information included        in the acquired identification information, whether the        passenger is a passenger who is to re-board an aircraft after        disembarking from the aircraft; and    -   a step of determining a tour suitable for the passenger based on        the acquired identification information if the passenger is a        re-boarding passenger.

Advantageous Effects of the Invention

According to the present invention, information can be displayed to apassenger who has disembarked from an aircraft.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram showing a configuration of an informationprocessing apparatus.

FIG. 2 is a block diagram for specifically illustrating the informationprocessing apparatus.

FIG. 3 is a diagram for illustrating information display performed bythe information processing apparatus.

FIG. 4 is a diagram showing an example of a display screen displayed ona display device installed at an airport.

FIG. 5 is a diagram showing an example of a display screen displayed ona display device owned by a passenger.

FIG. 6 is a diagram showing an example of a display screen displayed onthe display device owned by the passenger.

FIG. 7 is a flowchart showing the operation of the informationprocessing apparatus.

FIG. 8 is a block diagram showing an example of a computer that realizesan information processing apparatus.

EXAMPLE EMBODIMENTS

Hereinafter, an information processing apparatus, an informationprocessing method, and a program according to an example embodiment ofthe present invention will be described with reference to FIGS. 1 to 8 .

Apparatus Configuration

First, a configuration of the information processing apparatus accordingto the present example embodiment will be described with reference toFIG. 1 . FIG. 1 is a block diagram showing a configuration of aninformation processing apparatus 10.

The information processing apparatus 10 is an apparatus that displaysinformation to a passenger who is to stay at an airport for a long timefor transit or transfer. The information processing apparatus 10includes a biological information acquisition unit 1, an identificationinformation acquisition unit 2, a passenger determination unit 3, a tourdetermination unit 4, and a display control unit 5.

The biological information acquisition unit 1 acquires biologicalinformation of a passenger who has disembarked from the aircraft. Thebiological information includes face image data, fingerprint data, vocalcord data, iris data, and the like.

The identification information acquisition unit 2 acquires theidentification information corresponding to the biological informationacquired by the biological information acquisition unit 1 from a storagedevice in which the identification information of the passenger, whichincludes the flight information of the passenger, and the biologicalinformation of the passenger are stored in association with each otherin advance.

The passenger determination unit 3 determines whether the passenger is apassenger who is to re-board an aircraft after disembarking from anaircraft (hereinafter referred to as a transit passenger) based on theflight information included in the identification information acquiredby the biological information acquisition unit 1.

If the passenger is a transit passenger, the tour determination unit 4determines a tour suitable for the passenger based on the identificationinformation acquired by the biological information acquisition unit 1.

The display control unit 5 displays information of the determined touron the display device.

If the passenger who has disembarked from the aircraft is a transitpassenger, the information processing apparatus 10 having thisconfiguration can display information of a tour suitable for thatpassenger. For example, a transit passenger stays at the airport for along time in some cases. For this reason, due to the informationprocessing device 10 displaying the tour information, the transitpassenger can effectively spend a layover at the airport.

Next, the configuration of the information processing apparatus 10 inthe present example embodiment will be described more specifically.

FIG. 2 is a block diagram for specifically describing the informationprocessing apparatus 10. FIG. 3 is a diagram for describing informationdisplay performed by the information processing apparatus 10.Hereinafter, biological information will be described as face imagedata.

The information processing apparatus 10 is connected to an image capturedevice 51, a storage device 52, and a display device 53 so as to becapable of data communication therewith.

The image capture device 51 is a device that is installed in an airportfacility and captures an image of the face of the passenger 55. Theimage capture device 51 is installed at a location where an image of theface of the passenger 55 who has disembarked from an aircraft can becaptured, such as an arrival gate or a baggage claim area of theairport. FIG. 3 shows a state in which the image capture device 51 isprovided at an arrival gate 61 and captures an image of the face of thepassenger 55 passing through the arrival gate 61. Note that the imagecapture device is installed at not only the arrival gate 61, but at eachtouch point such as check-in, baggage deposit, identity confirmationbefore a security inspection, and departure inspection at the departureairport, and immigration inspection, customs procedures, and the arrivalgate at the arrival airport. Then, an image of the face of the passenger55 is captured at each touch point.

The storage device 52 stores identification information of the passenger55 and face image data of the passenger 55 in association with eachother. The identification information includes unique information andflight information. The unique information is passport information, ane-mail address, and the like of the passenger 55. The passportinformation includes a name, nationality, gender, passport number, andso on. The flight information is a destination, transit point, departureand arrival times of the aircraft, and the like of the passenger 55. Theflight information need only include at least information according towhich it is possible to determine that the passenger 55 is a transitpassenger, for example, information on the destination of the passenger55, information on the departure and arrival of the aircraft to beboarded, and the like, and the information included in the flightinformation is not limited to the above.

For example, during check-in at the departure airport, identityconfirmation is performed by matching the passport of passenger 55 andthe face image data, and then the face image data, flight information,and unique information are associated with each other and registered inthe storage device 52. The passenger 55 is registered, for example,using a dedicated terminal installed at the airport. This makes itpossible to confirm the identity by capturing an image of the face ofthe passenger 55 at each touch point after check-in. At each touchpoint, when an image of the face is captured, the face image data of thepassenger 55 is selected from the storage device 52 through one-to-Nmatching using the captured face image data. By acquiring the uniqueinformation and flight information corresponding to the selected faceimage data, identity confirmation is performed at each touch point. Notethat it is possible to manage the procedure status of passenger 55 dueto being able to confirm the identity through face recognition at eachtouch point.

The information processing apparatus 10 or another apparatus may performvarious procedures through face recognition and the processing forstorage in the storage device. Also, in the above description, the faceimage data, the unique information, and the flight information(identification information) are registered in the storage device 52during check-in, but the timing of registration in the storage device 52is not limited to this. For example, the passenger 55 may store theunique information, the flight information (identification information),and the face image data in association with each other in advance usinga dedicated application of a mobile terminal such as a smartphone, adedicated website, or the like.

The display device 53 is installed in the airport, for example, near thearrival gate 61. The display device 53 is, for example, a liquid crystaldisplay device, and displays various types of information. Note that thedisplay device 53 may be provided in one piece with an image capturedevice, or may be provided with an image capture device separately fromthe display device 53 in cooperation with the display device 53 tocapture the face of the passenger 55 looking at the display device 53.

The information processing apparatus 10 and the storage device 52 areconnected to a network, and the installation location may be in theairport or in a facility other than the airport.

Also, the information processing apparatus 10 can transmit data to adisplay device 54. The display device 54 is, for example, a smartphone,a tablet terminal, a PC (personal computer), or the like owned by thepassenger 55. The information processing apparatus 10 transmits ane-mail to the display device 54 based on the e-mail address included inthe unique information obtained by capturing an image of the face of thepassenger 55.

As described above, the information processing apparatus 10 includes thebiological information acquisition unit 1, the identificationinformation acquisition unit 2, the passenger determination unit 3, thetour determination unit 4, and the display control unit 5.

The biological information acquisition unit 1 acquires face image dataof the passenger 55 from the image capture device 51. For example, asshown in FIG. 3 , when the passenger 55 passes through the arrival gate61, the image capture device 51 captures an image of the face of thepassenger 55. The biological information acquisition unit 1 acquiresface image data of the passenger 55 passing through the arrival gate 61.Note that if the display device 53 is provided with an image capturedevice, the biological information acquisition unit 1 may acquire faceimage data of the passenger 55 captured when the passenger 55 looks atthe display device 53.

The identification information acquisition unit 2 acquiresidentification information corresponding to the face image data acquiredby the biological information acquisition unit 1 from the storage device52. When the biological information acquisition unit 1 acquires the faceimage data, the identification information acquisition unit 2 selectsthe face image data from the storage device 52 through one-to-N matchingusing the face image data. The identification information acquisitionunit 2 acquires the identification information associated with theselected face image data from the storage device 52.

The passenger determination unit 3 determines, based on the flightinformation included in the identification information, whether thepassenger 55 whose image was captured by the biological informationacquisition unit 1 is a transit passenger. For example, the passengerdetermination unit 3 determines, based on the flight informationincluded in the identification information, whether the airport in whichthe image of the passenger 55 was captured (the airport where the imagecapture device 51 is installed) is the destination of the passenger 55.If it is not the destination, the passenger determination unit 3determines that the passenger 55 is a transit passenger.

Note that transit passengers include passengers who are to re-board anaircraft different from the one they disembarked from, and passengerswho are to re-board the same aircraft as the one they disembarked from.

If the passenger 55 is a transit passenger, the tour determination unit4 determines a suitable tour for the passenger 55. The tourdetermination unit 4 determines a suitable tour for the passenger 55based on the identification information. The tour determination unit 4first searches for a tour being held on the current day. The tourdetermination unit 4 may search for a tour by having a tour providerprovide information, or the information may be stored in the storagedevice 52 and the tour determination unit 4 may search from the storagedevice 52.

The tour determination unit 4 selects a tour suitable for the passenger55 from among the searched-for tours based on the unique information orthe flight information included in the identification informationacquired by the identification information acquisition unit 2. Forexample, the tour determination unit 4 selects a tour that is popularwith people who have the same nationality as the passenger 55 or areclose in age to the passenger 55, based on the nationality, age, andgender of the passenger 55. The nationality, age, and gender of thepassenger 55 are acquired from the passport information included in theunique information. Alternatively, the tour determination unit 4estimates the stay time of the passenger 55 at the airport from theflight information, and selects a tour that can be participated inwithin the stay time. The stay time is, for example, the time from thecurrent time until the transfer flight to be re-boarded starts boarding.Alternatively, the tour determination unit 4 acquires the destination ofthe flight of the passenger 55 and selects a tour according to thetravel preference of the passenger 55.

The tour determination unit 4 may acquire information on the destinationof the tour (hereinafter referred to as a sightseeing area), and narrowdown the tours from the selected tours by reflecting that information.Information about a sightseeing area is information such as the degreeof congestion of the sightseeing area, the weather at the sightseeingarea, an event being held at the sightseeing area, and trafficconditions around the sightseeing area. The degree of congestion of thesightseeing area is, for example, the degree of concentration of people,and can be calculated by acquiring an image from an image capture deviceinstalled at the sightseeing area and performing image recognition onpeople in the image. In this case, it is possible to suggest a tour inwhich real-time information is reflected.

When reflecting the degree of congestion, the tour determination unit 4may not select a tour if the degree of congestion is a predeterminedvalue or more, or may not select a tour if the degree of congestion isless than the predetermined value, because the sightseeing area isinactive.

Also, when reflecting the information of the event held in the touristspot, the tour determination unit 4 may preferentially select a tour inwhich an event is being held in the sightseeing area of the tour.

When reflecting the traffic conditions, the tour determination unit 4calculates the round-trip time between the airport and the sightseeingarea. Then, the tour determination unit 4 may select a tour in which thetime obtained by subtracting the round-trip time from the stay time ofthe passenger 55 at the airport is a predetermined value or more.

When reflecting the weather at the sightseeing area, the tourdetermination unit 4 may not select a tour because the sightseeing areacannot be enjoyed when it is raining (e.g., the scenery is bad).

Also, the tour determination unit 4 may include information of acompanion such as a family member of the passenger 55 in theidentification information and determine a tour suitable for thepassenger 55 based on the information of the companion. For example, ifthe companion of the passenger 55 is a child, the tour determinationunit 4 determines a tour suited to a child.

The display control unit 5 displays the information determined by thetour determination unit 4 on the display device 53, or transmits theinformation determined by the tour determination unit 4 to the displaydevice 54 owned by the passenger 55 by e-mail.

FIG. 4 is a diagram showing an example of a display screen displayed onthe display device 53 installed at the airport.

If the passenger 55 who has disembarked from the aircraft is a transitpassenger, the display control unit 5 suggests the tour to the passenger55 by displaying the information of the tour as shown in FIG. 4 on thedisplay device 53. FIG. 4 is an example of a display screen includinginformation on tours selected based on the age of passenger 55. Notethat if the display device 53 is, for example, a touch panel type, moredetailed information may be displayed when the displayed tourinformation is selected. Also, when the tour information is displayed,the passenger 55 may be able to input the number or age of his or hercompanion. In this case, the tour determination unit 4 re-determines thetour according to the input information, and the display control unit 5displays the determined tour information.

FIGS. 5 and 6 are diagrams showing an example of a display screendisplayed on the display device 54 owned by the passenger 55.

The display control unit 5 sends an e-mail including the information ofthe tour to the display device 54. As a result, a mail screen as shownin FIG. 5 is displayed on the display device 54. FIG. 5 is an example ofa display screen including the information of a tour selected based onthe nationality of passenger 55 and information of a tour selectedreflecting the degree of congestion at the destination of the tour.

Alternatively, the display control unit 5 transmits an address of awebsite displaying the information of the tour to the display device 54by e-mail. The owner (passenger 55) of the display device 54 taps(clicks on) the address included in the e-mail to display the websitescreen as shown in FIG. 6 . FIG. 6 is an example of a display screenincluding information on a tour selected based on the gender of thepassenger 55 and information on a tour selected by reflecting the eventinformation of the destination of the tour. Note that when theinformation of the tour displayed on the display device 54 is selected,more detailed information may be displayed. Also, when the informationof the tour is displayed, the passenger 55 may be able to input thenumber or age of his or her companion. In this case, the tourdetermination unit 4 re-determines the tour according to the inputinformation, and the display control unit 5 displays the determined tourinformation. Also, since the passenger 55 whose face image was capturedand his or her companion are linked with the same flight reservationnumber, even if the passenger 55 is not input, the tour determinationunit 4 may specify the companion based on the reservation numberincluded in the flight information and determine a tour corresponding tothe unique information of the companion.

The passenger 55, who is a transit passenger, can acquire information onan effective way to spend time at the airport where the passenger 55 isto stay for a long time by checking the screens shown in FIGS. 4 to 6 .Also, by displaying the information on the display device 54 owned bythe passenger 55, it is possible to prevent personal information such asthe name of the passenger 55 from being known by a third party.

[Apparatus Operation]

Next, the operation of the information processing apparatus 10 in thepresent example embodiment will be described with reference to FIG. 7 .FIG. 7 is a flow chart showing the operation of the informationprocessing apparatus 10. In the following description, FIGS. 1 to 6 willbe referred to as appropriate. Also, in the present example embodiment,the status notification method is implemented by operating theinformation processing apparatus 10. Accordingly, the description of theinformation processing method in this example embodiment is replacedwith the following description of the operation of the informationprocessing apparatus 10. Also, in the description of FIG. 7 , thebiological information is face image data.

The biological information acquisition unit 1 acquires face image datacaptured by the image capture device 51 (S1). The identificationinformation acquisition unit 2 acquires the identification informationcorresponding to the face image data from the storage device 52 (S2).The passenger determination unit 3 determines whether the passenger 55of the face image data is a transit passenger based on the flightinformation included in the identification information acquired in S2(S3).

If the passenger is a transit passenger (S3: YES), the tourdetermination unit 4 determines a suitable tour for the passenger 55based on the identification information (S4). As shown in FIGS. 4 to 6 ,the display control unit 5 displays the information of the determinedtour on the display devices 53 and 54 (S5). When displaying on thedisplay device 54, the display control unit 5 transmits an e-mailincluding the information to be displayed or an e-mail including theaddress of the website on which the information is displayed to thedisplay device 54. At this time, the display control unit 5 acquires thee-mail address from the unique information included in theidentification information acquired in S2, and transmits an e-mail basedon the e-mail address.

If the passenger 55 is not a transit passenger (S3: NO), this flow endswithout being displayed the tour information on the display devices 53and 54 by the display control unit 5.

[Program]

The program according to this example embodiment may be any program thatcauses a computer to execute steps S1 to S5 shown in FIG. 7 . Byinstalling and executing this program on a computer, the informationprocessing apparatus 10 and the information processing method accordingto the present example embodiment can be realized. In this case, theprocessor of the computer functions as the biological informationacquisition unit 1, the identification information acquisition unit 2,the passenger determination unit 3, the tour determination unit 4, andthe display control unit 5 and performs processing.

Note that if the computer on which the program of the present exampleembodiment is installed functions as the display control unit 5, theprogram of the present example embodiment may be any program that causesthe computer to execute steps S1 to S4 shown in FIG. 7 . That is, if thecomputer on which the program is installed has a function of displayingthe generated information, the program of the present example embodimentgenerates tour information, and an existing display function need onlybe used for the screen display on the display devices 53 and 54.

Also, the program in the present example embodiment may be executed by acomputer system constructed by a plurality of computers. In this case,for example, each computer may function as any one of the biologicalinformation acquisition unit 1, the identification informationacquisition unit 2, the passenger determination unit 3, the tourdetermination unit 4, and the display control unit 5.

In addition to general-purpose PCs, examples of computers includesmartphones and tablet terminal devices.

(Physical Configuration of the Apparatus)

Here, a computer that realizes the information processing apparatus 10by executing the program in the example embodiment will be describedwith reference to FIG. 8 . FIG. 8 is a block diagram showing an exampleof a computer that realizes the information processing apparatus 10.

As shown in FIG. 8 , the computer 110 includes a CPU (Central ProcessingUnit) 111, a main memory 112, a storage device 113, an input interface114, a display controller 115, a data reader/writer 116, and acommunication interface 117. These units are connected to each other viaa bus 121 so as to be capable of data communication. Note that thecomputer 110 may include a GPU (Graphics Processing Unit) or an FPGA(Field-Programmable Gate Array) in addition to the CPU 111 or in placeof the CPU 111.

The CPU 111 loads the program (codes) of the present example embodimentstored in the storage device 113 into the main memory 112, and executesthe program in a predetermined order to perform various computations.The main memory 112 is typically a volatile storage device such as aDRAM (Dynamic Random Access Memory). Also, the program according to thepresent example embodiment is provided in a state of being stored in acomputer readable recording medium 120. Note that the program accordingto the present example embodiment may also be distributed on theInternet, which is connected to via the communication interface 117.

Also, specific examples of the storage device 113 may include asemiconductor storage device such as a flash memory in addition to ahard disk. The input interface 114 mediates data transmission betweenthe CPU 111 and input devices 118 such as a keyboard and mouse. Thedisplay controller 115 is connected to a display device 119 and controlsthe display on the display device 119. The data reader/writer 116mediates data transmission between the CPU 111 and the recording medium120, reads out the program from the recording medium 120, and writes theresult of processing performed by the computer 110 in the recordingmedium 120. The communication interface 117 mediates data transmissionbetween the CPU 111 and other computers.

Specific examples of the recording medium 120 include a general-purposesemiconductor storage device such as a CF (Compact Flash (registeredtrademark)) or an SD (Secure Digital), a magnetic storage medium such asa Flexible Disk, and an optical storage medium such as a CD-ROM (CompactDisk Read Only Memory).

A portion or all of the above-described example embodiment can beexpressed by (Supplementary note 1) to (Supplementary note 27) describedbelow, but is not limited thereto.

(Supplementary Note 1)

An information processing apparatus including:

-   -   a biological information acquisition unit configured to acquire        biological information of a passenger who has disembarked from        an aircraft;    -   an identification information acquisition unit configured to        acquire identification information corresponding to the acquired        biological information from a storage device in which        identification information of the passenger, which includes        flight information of the passenger, and the biological        information of the passenger are stored in association with each        other in advance;    -   a passenger determination unit configured to determine, based on        the flight information included in the acquired identification        information, whether the passenger is a passenger who is to        re-board an aircraft after disembarking from the aircraft;    -   a tour determination unit configured to determine a tour        suitable for the passenger based on the acquired identification        information if the passenger is a re-boarding passenger; and a        display control unit configured to display information of the        determined tour on a display device.

(Supplementary Note 2)

The information processing apparatus according to supplementary note 1,

-   -   in which the identification information includes unique        information of the passenger, and    -   the tour determination unit determines a tour suitable for the        passenger based on the unique information.

(Supplementary Note 3)

The information processing apparatus according to supplementary note 2,

-   -   in which the unique information includes an age, nationality, or        gender of the passenger, and    -   the tour determination unit determines a tour suitable for the        passenger based on the age, nationality, or gender of the        passenger.

(Supplementary Note 4)

The information processing apparatus according to supplementary note 3,

-   -   in which the unique information includes passport information of        the passenger, and    -   the age, nationality, or gender of the passenger is information        included in the passport information.

(Supplementary Note 5)

The information processing apparatus according to any one ofsupplementary notes 1 to 4,

-   -   in which the tour determination unit determines a tour suitable        for the passenger based on the flight information.

(Supplementary Note 6)

The information processing apparatus according to supplementary note 5,

-   -   in which the tour determination unit acquires a stay time of the        passenger at an airport from the flight information, and        determines a tour suitable for the passenger based on the stay        time.

(Supplementary Note 7)

The information processing apparatus according to supplementary note 6,

-   -   in which the tour determination unit acquires a round-trip time        between the airport and a tour destination, and determines a        tour for which a time obtained by subtracting the round-trip        time from the stay time is a predetermined value or more.

(Supplementary Note 8)

The information processing apparatus according to supplementary note 5,

-   -   in which the tour determination unit specifies a companion of        the passenger from the flight information, and determines a tour        suitable for the passenger based on unique information of the        companion.

(Supplementary Note 9)

The information processing apparatus according to any one ofsupplementary notes 1 to 8,

-   -   in which the biological information is face image data.

(Supplementary Note 10)

An information processing method including:

-   -   a step of acquiring biological information of a passenger who        has disembarked from an aircraft;    -   a step of acquiring identification information corresponding to        the acquired biological information from a storage device in        which identification information of the passenger, which        includes flight information of the passenger, and the biological        information of the passenger are stored in association with each        other in advance;    -   a step of determining, based on the flight information included        in the acquired identification information, whether the        passenger is a passenger who is to re-board an aircraft after        disembarking from the aircraft;    -   a step of determining a tour suitable for the passenger based on        the acquired identification information if the passenger is a        re-boarding passenger; and a step of displaying information of        the determined tour on a display device.

(Supplementary Note 11)

The information processing method according to supplementary note 10,

-   -   in which the identification information includes unique        information of the passenger, and    -   when determining the tour, a tour suitable for the passenger is        determined based on the unique information.

(Supplementary Note 12)

The information processing method according to supplementary note 11,

-   -   in which the unique information includes an age, nationality, or        gender of the passenger, and    -   in the step of determining the tour, a tour suitable for the        passenger is determined based on the age, nationality, or gender        of the passenger.

(Supplementary Note 13)

The information processing method according to supplementary note 12,

-   -   in which the unique information includes passport information of        the passenger, and    -   the age, nationality, or gender of the passenger is information        included in the passport information.

(Supplementary Note 14)

The information processing method according to any one of claims 10 to13,

-   -   in which, in the step of determining the tour, a tour suitable        for the passenger is determined based on the flight information.

(Supplementary Note 15)

The information processing method according to supplementary note 14,

-   -   in which, in the step of determining the tour, a stay time of        the passenger at an airport is acquired from the flight        information, and a tour suitable for the passenger is determined        based on the flight information.

(Supplementary Note 16)

The information processing method according to supplementary note 15,

-   -   in which, in the step of determining the tour, a round-trip time        between the airport and a tour destination is acquired, and a        tour for which a time obtained by subtracting the round-trip        time from the stay time is a predetermined value or more is        determined.

(Supplementary Note 17)

The information processing method according to supplementary note 14,

-   -   in which, in the step of determining the tour, a companion of        the passenger is specified based on the flight information and a        tour suitable for the passenger is determined based on unique        information of the companion.

(Supplementary Note 18)

The information processing method according to any one of supplementarynotes 10 to 17,

-   -   in which the biological information is face image data.

(Supplementary Note 19)

A computer readable recording medium including a program recordedthereon, the program including instructions that cause a computer tocarry out:

-   -   a step of acquiring biological information of a passenger who        has disembarked from an aircraft;    -   a step of acquiring identification information corresponding to        the acquired biological information from a storage device in        which identification information of the passenger, which        includes flight information of the passenger, and the biological        information of the passenger are stored in association with each        other in advance;    -   a step of determining, based on the flight information included        in the acquired identification information, whether the        passenger is a passenger who is to re-board an aircraft after        disembarking from the aircraft; and    -   a step of determining a tour suitable for the passenger based on        the acquired identification information if the passenger is a        re-boarding passenger.

(Supplementary Note 20)

The computer readable recording medium according to supplementary note19,

-   -   in which the identification information includes unique        information of the passenger, and    -   in the step of determining the tour, a tour suitable for the        passenger is determined based on the unique information.

(Supplementary Note 21)

The computer readable recording medium according to supplementary note20,

-   -   in which the unique information includes an age, nationality, or        gender of the passenger, and    -   in the step of determining the tour, a tour suitable for the        passenger is determined based on the age, nationality, or gender        of the passenger.

(Supplementary Note 22)

The computer readable recording medium according to supplementary note21,

-   -   in which the unique information includes passport information of        the passenger, and    -   the age, nationality, or gender of the passenger is information        included in the passport information.

(Supplementary Note 23)

The computer readable recording medium according to any one ofsupplementary notes 19 to 22,

-   -   in which, in the step of determining the tour, a tour suitable        for the passenger is determined based on the flight information.

(Supplementary Note 24)

The computer readable recording medium according to supplementary note23,

-   -   in which, in the step of determining the tour, a stay time of        the passenger at an airport is acquired from the flight        information, and a tour suitable for the passenger is determined        based on the flight information.

(Supplementary Note 25)

The computer readable recording medium according to supplementary note24,

-   -   in which, in the step of determining the tour, a round-trip time        between the airport and a tour destination is acquired, and a        tour for which a time obtained by subtracting the round-trip        time from the stay time is a predetermined value or more is        determined.

(Supplementary Note 26)

The computer readable recording medium according to supplementary note23,

-   -   in which, in the step of determining the tour, a companion of        the passenger is specified based on the flight information, and        a tour suitable for the passenger is determined based on unique        information of the companion.

(Supplementary Note 27)

The computer readable recording medium according to any one ofsupplementary notes 19 to 26,

-   -   in which the biological information is face image data.

LIST OF REFERENCE SIGNS

-   -   1 Biological information acquisition unit    -   2 Identification information acquisition unit    -   3 Passenger determination unit    -   4 Tour determination unit    -   5 Display control unit    -   10 Information processing apparatus    -   51 Image capture device    -   52 Storage device    -   53 Display device    -   54 Display device    -   55 Passenger    -   61 Arrival gate    -   110 Computer    -   111 CPU    -   112 Main memory    -   113 Storage device    -   114 Input interface    -   115 Display controller    -   116 Data reader/writer    -   117 Communication interface    -   118 Input device    -   119 Display device    -   120 Recording medium    -   121 Bus

What is claimed is:
 1. An information processing apparatus comprising: amemory storing one or more instructions; and a processor configured toexecute the one or more instructions to: acquire face image of apassenger as biological information, the face image captured by an imagecapturing device placed at an airport; acquire identificationinformation corresponding to the biological information from a storagedevice in which the identification information of the passenger and thebiological information of the passenger are stored in association witheach other in advance, the identification information comprising flightinformation corresponding to the passenger, and the flight informationcomprising destination information, transit point information, departuretime information of the aircraft and arrival time information; determinewhether a location of the airport matches the destination informationincluded in the flight information corresponding to the passenger;identify the passenger as a transit passenger based on a determinationthat the location of the airport does not match the destinationinformation included in the flight information corresponding to thepassenger; determine a tour suitable for the passenger based on thepassenger being identified the transit passenger; and output displayinformation of the determined tour to be displayed on a display device.2. The information processing apparatus according to claim 1, whereinthe identification information comprises unique information of thepassenger, and wherein the processor is further configured to determinethe tour suitable for the passenger based on the unique information. 3.The information processing apparatus according to claim 2, wherein theunique information comprises an age, nationality, or gender of thepassenger, and wherein the processor is further configured to determinethe tour suitable for the passenger based on the age, nationality, orgender of the passenger.
 4. The information processing apparatusaccording to claim 3, wherein the unique information comprises passportinformation of the passenger, and the age, nationality, or gender of thepassenger is information included in the passport information.
 5. Theinformation processing apparatus according to claim 1, wherein theprocessor is further configured to determine the tour suitable for thepassenger based on the flight information.
 6. The information processingapparatus according to claim 5, wherein the processor is furtherconfigured to: determine a stay time of the passenger at the airportfrom the flight information, and determine the tour suitable for thepassenger based on the stay time.
 7. The information processingapparatus according to claim 6, wherein the processor is furtherconfigured to: acquire a round-trip time between the airport and a tourdestination, and determine the tour for which a time obtained bysubtracting the round-trip time from the stay time is a predeterminedvalue or more.
 8. The information processing apparatus according toclaim 5, wherein the processor is further configured to: specify acompanion of the passenger based on the flight information, anddetermine the tour suitable for the passenger based on uniqueinformation of the companion.
 9. An information processing methodcomprising: acquiring face image of a passenger as biologicalinformation, the face image captured by an image capturing device placedat an airport; acquiring identification information corresponding to thebiological information from a storage device in which the identificationinformation of the passenger and the biological information of thepassenger are stored in association with each other in advance, theidentification information comprising flight information correspondingto the passenger, and the flight information comprising destinationinformation, transit point information, departure time information ofthe aircraft and arrival time information; determining whether alocation of the airport matches the destination information included inthe flight information corresponding to the passenger; identifying thepassenger as a transit passenger based on a determination that thelocation of the airport does not match the destination informationincluded in the flight information corresponding to the passenger;determining a tour suitable for the passenger based on the passengerbeing identified the transit passenger; and outputting displayinformation of the determined tour to be displayed on a display device.10. The information processing method according to claim 9, wherein theidentification information comprises unique information of thepassenger, and wherein the tour suitable for the passenger is determinedbased on the unique information.
 11. The information processing methodaccording to claim 10, wherein the unique information comprises an age,nationality, or gender of the passenger, and wherein the tour suitablefor the passenger is determined based on the age, nationality, or genderof the passenger.
 12. The information processing method according toclaim 11, wherein the unique information comprises passport informationof the passenger, and the age, nationality, or gender of the passengeris information included in the passport information.
 13. The informationprocessing method according to claim 9, wherein the tour suitable forthe passenger is determined based on the flight information.
 14. Theinformation processing method according to claim 13, further comprising:acquiring a stay time of the passenger at an airport from the flightinformation, and determining the tour suitable for the passenger basedon the stay time.
 15. The information processing method according toclaim 14, acquiring a round-trip time between the airport and a tourdestination, and determining the tour for which a time obtained bysubtracting the round-trip time from the stay time is a predeterminedvalue or more.
 16. The information processing method according to claim13, further comprising: specifying a companion of the passenger from theflight information, and determining the tour suitable for the passengerbased on unique information of the companion.
 17. A non-transitorycomputer readable recording medium including a program recorded thereon,the program including instructions that cause a computer to carry out:acquiring face image of a passenger as biological information, the faceimage captured by an image capturing device placed at an airport;acquiring identification information corresponding to the biologicalinformation from a storage device in which the identificationinformation of the passenger and the biological information of thepassenger are stored in association with each other in advance, theidentification information comprising flight information correspondingto the passenger, and the flight information comprising destinationinformation, transit point information, departure time information ofthe aircraft and arrival time information; determining whether alocation of the airport matches the destination information included inthe flight information corresponding to the passenger; identifying thepassenger as a transit passenger based on a determination that thelocation of the airport does not match the destination informationincluded in the flight information corresponding to the passenger;determining a tour suitable for the passenger based on the passengerbeing identified the transit passenger; and outputting displayinformation of the determined tour to be displayed on a display device.